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Client Case Study - Snoofa

De Musson is dedicated to enhancing businesses' reach and engagement with bespoke marketing strategies. One of our successful collaborations was with Snoofa, an innovative tech company providing cutting-edge auction software. Snoofa approached us to develop an effective marketing strategy to strengthen its market position and amplify its voice within the art and auction industry.

Background

Snoofa has established itself as a key technology partner for auction houses and galleries, offering user-friendly and efficient software solutions. However, to maximise their impact and reach new clients, Snoofa needed strategic assistance in reshaping their communications, revitalising their digital presence, and enhancing overall client engagement.

Challenges


  1. Clear Market Messaging: Positioning Snoofa’s services distinctly within a competitive market.

  2. Digital Engagement: Boosting client interactions through strategic social media content.

  3. Personal Outreach: Enhancing direct communication with potential clients to increase brand trust and visibility.


Our Approach

To meet these objectives, we deployed a holistic strategy incorporating communication audits, targeted social media planning, and a direct mail campaign tailored to Snoofa’s audience.

1. Client Communications Audit

We began with a comprehensive audit of Snoofa’s existing client communications. This revealed areas where their messaging could be more aligned with client needs and highlighted opportunities to strengthen engagement. We provided Snoofa with actionable insights and specific recommendations to sharpen their communication, ensuring their value proposition resonated clearly with potential clients.

2. Social Media Audit and Strategic Plan

Our social media audit examined the effectiveness of Snoofa’s existing content. We identified gaps and opportunities to create a more consistent and engaging online presence. The refreshed plan included:


  • Informative LinkedIn Posts: Showcasing the benefits of Snoofa’s software, as well as thought leadership pieces addressing current trends in the auction industry.

  • Client Testimonials and Success Stories: Sharing real-world outcomes to build credibility and encourage trust.

  • Interactive Content: Creating posts that prompted conversations and positioned Snoofa as a knowledgeable partner in the industry.


3. Direct Mail Strategy

To supplement Snoofa’s digital efforts, we designed a direct mail campaign that reached out to decision-makers in the art and auction space. Each mail piece was personalised, presenting Snoofa’s solutions in a visually compelling way and including clear calls to action. This tangible touchpoint served to reinforce their digital communications and spark meaningful follow-ups.

Results


  • Enhanced Engagement: The LinkedIn strategy resulted in increased interactions, driving more awareness of Snoofa’s expertise.

  • Lead Generation: The direct mail campaign led to new inquiries from potential partners in the sector.

  • Brand Perception: Snoofa’s profile within the industry was elevated, establishing them as a proactive, client-focused solution provider.


Looking to elevate your brand? Contact us to discover how our tailored solutions can support your business growth.



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